Make Your Home Smart and Secured
With Arpina Tech control who can access your place.
Arpina Tech Devices Compatibility With
Amazon Alexa
Google Home Assistant
Apple HomeKit
SmartThings
Tuya
Perfect Solution for Your Home
PIR Sensor
Face recognition
Pin Code
Empowering Intelligent Living for a Safer Tomorrow
Arpina Tech combines innovation and security, offering smart door locks powered with AI protection solutions and seamless access for a safer, smarter future.
Video monitoring
Speak directly with two-way video calls via your smart door lock.
Smart Access Control
Verify and Grant Access to confirm guests and unlock your door.
Video Recording
Automatically record and store video footage to review visitor activity.
Security Features
Security shouldn’t stop at the door it should move with you. With Arpina Tech’s smart locks, you get remote access, real-time monitoring, and instant control straight from your phone.
Notifications
stay updated with a full event log.
Live Camera
keep live tracking of your home.
Guest Mode
Give friends one-time access to open doors
Create your own Scenario
Automate your smart home with scripts. Rest assured that every command will be delivered to the hub communications executed with reliable radio.
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Good Morning
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Good Night
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I’m Home
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Add Scenario
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Frequently Asked Questions
General Information
1- What is a Smart Lock?
A smart lock is an advanced electronic locking system that enables keyless entry through multiple secure authentication methods, including PIN codes, fingerprint recognition, mobile apps, RFID cards, and cutting-edge 3D face recognition.
Designed to enhance both security and convenience, Arpina Tehc provides smart locks that integrate AI-driven access control, remote management, and real-time activity monitoring, ensuring a seamless and secure experience tailored to modern smart living.
2- How do smart Locks work?
Smart locks integrate seamlessly with your mobile app, allowing you to manage access effortlessly from anywhere.
Using wireless communication technologies such as Wi-Fi, Bluetooth, or Zigbee, they enable remote control, real-time monitoring, and secure access management, ensuring a smarter and more convenient security experience.
3- What are the main benefits of using a Smart Lock?
- Keyless entry for convenience.
- Remote access control.
- Integration with smart home systems.
- Enhanced security features like activity logs and alerts.
4- Are Smart Locks Secure?
Purchase & Installation
How do I purchase Arpina Tech Smart locks?
You can purchase Through Our one of our channels:
Website: www.Arpinatech.com
WhatsApp:
Also through our authorized dealers or directly.Â
What should I expect when visiting a dealer to purchase Arpina Tech Smart Door Lock?
- Dealers will brief you on product specifications and recommend suitable models.
- Upon purchase, they will schedule an installation appointment.
What happens during the installation of an Arpina digital lock?
- A technician will install the lock and demonstrate its use.
- They will request your signature on a checklist and take a photograph for reference.
Do you ship overseas?
Unfortunately, we do not offer international shipping. However, you can arrange for a friend or family member to handle shipping on your behalf. Note that internationally shipped products are not covered under warranty.
Warranty & Support
Must I register my warranty, and where can I do it?
Yes, warranty registration is mandatory. Register via the "Register Warranty" tab on our webpage or follow the instructions in your warranty card.
Where and who should I contact for after-sales support?
Contact our 24/7 hotline for technical support or defects. Details are available on our webpage and warranty card.
How long does my warranty last?
All Arpina digital locks and smart viewers are covered for 2 years (full parts and labor) from the date of installation. Other products are covered for 1 year.
Usage & Troubleshooting
What happens if the battery dies?
Most Arpina locks have backup power options, such as battery backups or manual key overrides. Always keep spare batteries handy.
How do I reset my smart lock?
Refer to the user manual or contact our support team for guidance.
What should I do if I forget my access code?
Reset the lock using the master PIN or contact customer support for assistance.
Why does my digital door viewer glitch or charge slowly?
Your device's software may need an update. Follow the instructions in the manual or visit our website for guidance.
Can multiple users access the lock via an app?
Yes, multiple users can access the lock through the app.
What should I do if I am locked out and don't have my mechanical key?
Keep a spare mechanical key at all times. If a locksmith is required, you will bear the associated charges. In case of damage to the lock, replacement costs will apply.
Technical Specifications
Is there an installment plan available?
Yes, email us at installment@arpinatech.com for more details.Â
Do smart locks work without internet?
Some functions may require internet connectivity, but basic operations like keypad entry often work offline.
What happens if the power goes out?
Most models alert you in advance when the battery is low. Additionally, many smart locks come with backup options like a USB Type-C port for emergency power or a mechanical key to ensure you’re never locked out.
Are smart locks compatible with existing door hardware?
Yes, most Arpina locks are designed to fit standard door preparations. Ensure compatibility before purchasing.
What happens if the electricity goes out?
Nothing changes — the smart lock will continue to work normally. Smart door locks run on batteries, not your home’s electricity, so they’re not affected by power cuts. The door remains fully functional, and you'll still be able to lock and unlock it as usual. Most smart locks also come with backup options like a power bank via USB-C port or a mechanical key, just in case.
Do smart locks have keyless entry options?
Yes, Most smart locks offer keyless entry via apps, keypads, fingerprint scanners, and voice commands.
Are Arpina smart locks weatherproof?
Yes, most smart locks are designed to be weather-resistant and can handle typical outdoor conditions like rain, dust, and humidity.
Can smart locks be controlled remotely?
Yes, you can lock or unlock your doors remotely using a smartphone app.
Can smart locks be installed on rental properties?
Yes, with the landlord's permission, smart locks can be installed temporarily and removed when the lease ends.
Additional
What is a gateway?
A gateway connects your smart lock to your home network, enabling remote access and integration with other smart devices.
What is Master mode/Master PIN?
The Master PIN allows administrative control over the lock, including resetting codes and managing user access.
Does my house Wi-Fi type matter?
Yes, Arpina products only connect to 2.4GHz Wi-Fi networks and are incompatible with 5GHz or mesh networks.