Make Your Home Smart and Secure
With Arpina Tech Technology control who can access your place.
Arpina Tech Devices Compatibility With
Amazon Alexa
Google Home Assistant
Apple HomeKit
SmartThings
Tuya
Perfect Solution for Your Home
PIR Sensor
Face recognition
Pin Code
* You can test our security system within 30 days.
Empowering Intelligent Living for a Safer Tomorrow
Arpina Tech combines innovation and security, offering smart door locks with AI-powered protection and seamless access for a safer, smarter future.
Video monitoring
Speak directly with two-way video calls via your smart door lock.
Smart Access Control
Verify and Grant Access to confirm guests and unlock your door.
Video Recording
Automatically record and store video footage to review visitor activity.
Security Features
Security shouldn’t stop at the door it should move with you. With Arpina Tech’s smart locks, you get remote access, real-time monitoring, and instant control straight from your phone.
Notifications
Stay updated with a full event log in the notification
Camera Live
Keep track of your home wherever you are accept
Guest Mode
Give friends one-time access to open doors
Create your own Scenario
Automate your smart home with scripts. Rest assured that every command will be delivered to the hub communications executed with reliable radio.
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Good Morning
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Good Night
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I’m Home
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Add Scenario
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Frequently Asked Questions (FAQ)
General Information
1- What is a Smart Lock?
A smart lock is an electronic lock that allows keyless entry through methods such as PIN codes, fingerprint recognition, mobile apps, and RFID cards. It enhances security and convenience for users.
2- How do smart Locks work?
3- What are the main benefits of using a Smart Lock?
- Keyless entry for convenience.
- Remote access control.
- Integration with smart home systems.
- Enhanced security features like activity logs and alerts.
4- Are Smart Locks Secure?
Purchase & Installation
How do I purchase Arpina digital locks?
What should I expect when visiting a dealer to purchase Arpina digital locks?
- Dealers will brief you on product specifications and recommend suitable models.
- Upon purchase, they will schedule an installation appointment.
Does the listed price include installation?
What happens during the installation of an Arpina digital lock?
- A technician will install the lock and demonstrate its use.
- They will request your signature on a checklist and take a photograph for reference.
Do you ship overseas?
Unfortunately, we do not offer international shipping. However, you can arrange for a friend or family member to handle shipping on your behalf. Note that internationally shipped products are not covered under warranty.
Warranty & Support
Must I register my warranty, and where can I do it?
Yes, warranty registration is mandatory. Register via the "Register Warranty" tab on our webpage or follow the instructions in your warranty card.
Where and who should I contact for after-sales support?
Contact our 24/7 hotline for technical support or defects. Details are available on our webpage and warranty card.
How long does my warranty last?
All Arpina digital locks and smart viewers are covered for 1Â year (full parts and labor) from the installation date. Other products are covered for 1 year.
Usage & Troubleshooting
What happens if the battery dies?
Most Arpina locks have backup power options, such as battery backups or manual key overrides. Always keep spare batteries handy.
How do I reset my smart lock?
Refer to the user manual or contact our support team for guidance.
What should I do if I forget my access code?
Reset the lock using the master PIN or contact customer support for assistance.
Why does my digital door viewer glitch or charge slowly?
Your device's software may need an update. Follow the instructions in the manual or visit our website for guidance.
Can multiple users access the lock via an app?
Yes, multiple users can access the lock through the app.
What should I do if I am locked out and don't have my mechanical key?
Keep a spare mechanical key at all times. If a locksmith is required, you will bear the associated charges. In case of damage to the lock, replacement costs will apply.
Technical Specifications
Is there an installment plan available?
Yes, email us at installment@arpinatech.com for more details.Â
Do smart locks work without internet?
Some functions may require internet connectivity, but basic operations like keypad entry often work offline.
What happens if the power goes out?
Many Arpina locks have backup power options to ensure uninterrupted access.
Are smart locks compatible with existing door hardware?
Yes, most Arpina locks are designed to fit standard door preparations. Ensure compatibility before purchasing.
Do smart locks have keyless entry options?
Yes, Arpina smart locks offer keyless entry via apps, keypads, fingerprint scanners, and voice commands.
Are Arpina smart locks weatherproof?
Yes, many Arpina locks are designed to withstand various weather conditions. Check the specific model's weatherproof rating.
Can smart locks be controlled remotely?
Yes, you can lock or unlock your doors remotely using a smartphone app.
Can smart locks be installed on rental properties?
Yes, with the landlord's permission, smart locks can be installed temporarily and removed when the lease ends.
Additional
What is the lifespan of a smart lock?
Arpina smart locks are designed to last up to 5 years, depending on usage and environmental conditions.
What is a gateway?
A gateway connects your smart lock to your home network, enabling remote access and integration with other smart devices.
My gateway got disconnected; how do I reconnect it?
Refer to our video tutorial for step-by-step guidance.
What is Master mode/Master PIN?
The Master PIN allows administrative control over the lock, including resetting codes and managing user access.
How do I change the battery for my gate lock remote control?
Use a (+) shaped screwdriver tip (#0, 2.5mm) to open the back cover and replace with a CR2032 battery.
Does my house Wi-Fi type matter?
Yes, Arpina products only connect to 2.4GHz Wi-Fi networks and are incompatible with 5GHz or mesh networks.